Below you will see a list of frequently asked questions relating to our service. If there is anything you can’t find the answer to here, then please don’t hesitate to call us for a chat, as we are more than happy to help.
To view the answer, select a question below:
Once you are an approved customer of Holland Bazaar, you will be issued with a customer account number for all future communications with us. You can then use this account number when placing an order. We offer 4 ways to order for our customers:
- 24hour AnswerPhone: 020 8887 9999 Orders for same day delivery must be placed by 1am
Please clearly state your customer account number slowly and clearly. Without this you may not receive your delivery
- Fax Order Form: 020 8807 3168 Orders for same day delivery must be placed by 1am
- E-Mail Orders: firstname.lastname@example.org Please state your Customer Account Number in the e-mail subject field. E-mail orders must be received by 1am
- Online: Log-in below with the username and password issued to you on Account approval.
Our office team are available for orders in the day time. After 5pm Monday - Friday it is imperative that you use our Answer Phone service for any orders.
You will receive your invoices at the end of every month. Our credit clients receive a 7 day credit facility * subject to credit checks. Other credit terms are available upon request.
As we offer a monthly invoice system, we believe the 7 day credit term to be fair and expect all clients to pay promptly. Failure to do so may result in the deliveries being stopped until the account is settled in full.
We accept payment by cheque, BACS and credit card.
Cheques should be made out to Holland Bazaar.
Our BACS details are available by calling 020 8887 9999.
Card payments can be made by telephone via our customer services team on 020 8887 9999.
How to OrderWe offer many ways to order your fresh produce
Registered customers of Holland Bazaar can order using the following methods:24hr AnswerPhone, Fax Order, E-mail or Online...
Become one of our customersFirstly, give us a call or send us an email so we can fully discuss all your requirements.
Contact UsTel: 020 8887 9999 Fax: 020 8807 3168